On July 15, MyBackPack enhanced its requirements for passwords. If your password has not been reset since then, you will need to do so in order to log in. To do so, click on "I forgot my username/password", then enter either your Parent Portal username or your email address. You will receive an email from MyBackPack within a few minutes. Click on the link within it to reset your password.
The new password you create must adhere to the new requirements below:
- Have a minimum of 13 characters
- Include at least 1 of each of the following 4 categories:
- uppercase character
- lowercase character
- number
- special character (~ ! # % ^ * - _ = + / ; : , . ?)
- please note -- we recommend that you use a letter or number as the final character in your password.
Please remember to use ONLY your MyBackpack password when logging in to the parent portal on our website !!
Should you still experience any issues resetting your password or logging in, please create a help desk ticket using the link below:https://support.mbs.net/support/tickets/new